Coronavirus/COVID-19 Risk Notice
An inherent risk of exposure to coronavirus/COVID-19 exists in every public place or where people are present. COVID-19 is an extremely contagious disease that can lead to serious illness and death. COVID-19 is a new disease and there is limited information regarding risk factors for severe illness.
By participating in the programs, you voluntarily assume all risks related to exposure to coronavirus/COVID-19. If you do not wish to encounter that risk, please do not participate.
We will be taking enhanced safety measures in an effort to mitigate the risks to you, our other guests, and staff, but we cannot ensure your safety. If you do not wish to participate in light of these risks, please see our Cancellation and Refund Policy.
Our cancellation policy reflects the commitments we make to our guides, participants, and the costs we incur when setting up a trip or course. We can give partial refunds or transfers, according to the provisions below. Please understand that, in order to maintain the viability of our business, we cannot make exceptions to this policy for any reason, including but not limited to family or medical emergencies, illness, injury, weather, natural disasters, acts of god, terrorism, civil unrest, war, schedule changes, pandemics including coronavirus/COVID-19, travel warnings or restrictions, and other foreseen or unforeseen circumstances.
Refunds: You may be eligible for a partial refund. Please complete the cancellation form below and our customer service team will work with you.
Transfers: As an alternative to a refund, you can transfer your reservation to another Hither + Yon Adventure Company trip, subject to availability and additional costs. Any transfer must be during the same year and season as your original course. Transfers cannot be carried over from one season to the next, nor from one year to the next. If you choose to transfer but do not attend a course during the same season of your cancellation, your transfer will be void and you will not be eligible for a refund.
Transfers and refunds are not offered for participants who arrive late, leave early, or miss a day of any course.
Additionally, you can email firstname.lastname@example.org with any questions regarding the refund policy.
Cancellation by Hither + Yon Adventure Company: On rare occasion, Hither + Yon Adventure Company may need to cancel trips due to health, safety and guide illness or other unforeseen reasons. Trips will be rescheduled or another comparable offering will be made available. Full refunds may be issued in certain situations. If we cancel a trip in progress, we will provide a pro-rated refund or credit toward another trip, at our option. We cannot be responsible for other costs associated with your trip or a cancellation and recommend you obtain Travel Insurance to cover these costs.
We are committed to helping you through this process and appreciate your understanding of the aforementioned policies.